🕒 Business Hours
Monday-Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Address
Office Address: 30 N Gould St Ste N Sheridan, WY 82801
Warehouse Address: Â 5F, Bldg 1# Lianxing Tech. Park, NO. 32 Xinyuan Road, Xiamen, China, 351022
Direct contact
Company Name: Custom wind chimes
Customer Service Email: support@customwindchimes.com
Phone Number: +‪(920) 333-3139‬(9:00-6:00 M~F PST)
Get in Touch
Use the form below to message us. Our office hours are 9am-6pm PST – we respond to most emails within 12-24 hours, but if you don’t get a response from us, please kindly check your spam box!
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SHIPPING & DELIVERY TIMES
If you are concerned with how long it may take to ship to your address, please refer to our Shipping & Delivery page for full details.
The order tracking link will be shown under My Account – Orders – Order Details, if it is not shown for more than 5 natural days, please contact us.
RETURNS & REFUNDS
If you are inquiring about a return or refund for an item you ordered, please see our Refund Policy first.